FAQ's

Are my transactions secure?

Yes absolutely, we do not see your credit card information. Your credit information is completely encripted and www.whiteheads.au is completely secure. None of that information is passed along to us.

How do I track my order?

After you have place your order you will receive an email notifying you that you order has been dispatched. You will have a tracking code in this email, you can open the Order Tracking tab at www.whiteheads.au and enter your tracking code. This will give you an update on this progress of your current order.

How do I take advantage of any discounts on offer?

During the Checkout process you can enter your discount code and the appropriate discount will be applied automatically.

Where can I find out if there are any discounts being offered?

Go to our FaceBook page and like us, we will have any discounts that are currently running posted there.

What can I do if I want to know anything about a product?

You can go to the CONTACT US page and send us a message we will reply within 24 hours, or if you have liked us on our FaceBook page you can message us there.